The terms of returns and exchange are limited to direct sale by us to you and that these terms of returns and exchange are not available in case of a sale by third party and invoice which shall be governed by the terms of such sale.
Goods will be returned only if they are returned in their original packaging. We do not provide refund on any goods sold.
. Goods once sold can only be exchanged for replacement or a store credit if they meet our terms and conditions
.On returning an item, the customer must write to us at firstname.lastname@example.org , a prompt response is assured to such mails. Alternatively, the customer may even call at our customer care number +919833593375 which remains open 11am-8pm IST on 6 DAYS (Monday to Saturday). If you are not satisfied with the product received by you for any reason you may have the option to exchange. We are not liable for any damages caused to the Product during transit.
All footwear should be tried on a carpeted surface before wear , Soiled or stained sole will not be accepted.
Goods are faulty if they are received damaged. Items that are damaged as a result of normal wear and tear are not considered to be faulty. If you would like to exchange a faulty item instead of obtaining a refund, please be aware that we can only replace it for the same product in the same size, subject to availability. Where possible, we will offer to repair faulty items. We have made every effort to display as accurately as possible the colours of our products that appear on the Site. However, as computer monitors vary, we cannot guarantee that your monitor's display of any colour will be completely accurate.
Customised items will not be exchanged.
Exchanges must be received within 15 days from delivery date.
Address for Returns/Exchanges
We hope you enjoy your experience with us.